We gather and use certain information about individuals in order to provide products and services, and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
What data we gather
We may collect the following information:
Name and payment details
Contact information including email address
Demographic information, such as postcode, preferences and interests
Other information relevant to customer enquiries
Other information pertaining to special offers and surveys
What we do with the information we collect
Collecting this data helps us to understand what you are looking for from the company, enabling us to deliver improved products and services. Specifically, we may use data:
To process your order and obtain payment
For our own internal record keeping
To contact you in response to a specific enquiry
To improve the products and services we provide
We may periodically send promotional emails about new products, special offers or other information that we think might be relevant to you
We may also use your information to contact you for market research purposes. We may use the information to customise the website accordingly
A cookie is a small file which asks permission to be placed on your computer's hard drive, once you agree; the file is added it enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
Analyse our web traffic using an analytics package
Identify whether you are signed in to our website
Test content on our website
Store information about your preferences
To recognise when you return to our website
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling your personal information
You can restrict the collection or use of personal information in the following ways:
When you fill in a form or provide your details on our website look for the box to click to indicate that you do not want the information used by anybody for marketing purposes
If you have agreed that we can use your information for marketing purposes you can change your mind at any time by contacting us at Sales@redberrycrafts.co.uk
We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to. Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998.
We are committed to ensuring that the information that we hold is secure. To prevent unauthorized disclosure or access to your information, we have implemented strong physical and electronic security safeguards. We also follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998.
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